Who sends my order?
Our supplier partners dispatch products directly to you. Orders containing items from different suppliers may arrive in separate parcels.
Delivery availability and charges
Delivery options depend on the products in your basket and your address. Review the available shipping options and charges at checkout before placing your order.
Made-to-order items
Some products, including the Elte26 Everyday Crossbody Bag, are made to order. Please check the product description and contact us if you need an item by a particular date.
Questions about your order
Use our Contact page and include your order number and the product name. For damaged or incorrect items, describe the problem and keep the packaging.